Shipping policy

SHIPPING POLICY

This Shipping Policy explains how shipping works for orders placed on https://getrset.com.

1. SHIPPING DESTINATIONS
We currently ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, or addresses outside the United States.

2. ORDER PROCESSING
Orders usually ship within 1–5 business days from our US fulfillment center (excluding weekends and holidays). During peak periods or promotions, processing times may be longer.

3. SHIPPING TIMES
Most orders arrive 2–4 business days after they ship. Delivery estimates are not guarantees and may vary due to carrier delays, weather, or other factors outside our control.

4. SHIPPING COSTS
Your first Get Rset BEET order ships free. Get Rset BEET subscription renewals ship for $5.95 per shipment. For other products, shipping costs are calculated at checkout.

5. TRACKING
We provide tracking information by email once your order ships. Tracking updates may take 24–72 hours to appear after shipment.

6. TAXES
Any applicable taxes are shown at checkout.

7. ADDRESS ACCURACY
Please ensure your shipping address is accurate and complete. If an order is returned or delayed due to an incorrect or incomplete address, you may be responsible for additional shipping fees or reshipment costs.

8. LOST, STOLEN, OR DELAYED PACKAGES
If a package is marked delivered but you did not receive it, contact the carrier first and then email us at support@getrset.com. We may assist with an investigation, but we are not responsible for carrier delays, theft after delivery, or incorrect address issues.

9. DAMAGED ITEMS
If your order arrives damaged, contact us within 48 hours of delivery at support@getrset.com with photos of the packaging and item(s). We will review and work with you on a replacement or refund where appropriate.

10. CONTACT
Shipping questions? Email support@getrset.com or call 1 (646) 760-7539.