Refund policy

RETURN & REFUND POLICY

This Return & Refund Policy applies to purchases made on https://getrset.com.

1. 90-DAY MONEY-BACK GUARANTEE ON FIRST ORDERS
Your first order of Get Rset BEET is covered by our 90-Day Money-Back Guarantee. If you are not happy with your first order, email support@getrset.com within 90 days of delivery with your order number. We will send you return instructions. Return the bottles, empty or not, and we will refund the product price to your original payment method. Shipping charges are non-refundable. The guarantee applies once per customer to the first order of each product.

2. OTHER RETURNS: RETURN WINDOW
For purchases not covered by section 1, you may request a return within 30 days of delivery, subject to the eligibility conditions below.

3. OTHER RETURNS: ELIGIBILITY
To be eligible for a return under section 2: (a) the item must be unused, unworn, and in its original condition; (b) the item must be in the original packaging (if applicable); and (c) you must provide proof of purchase (order number or receipt).

4. NON-RETURNABLE ITEMS
Unless prohibited by law or covered by section 1, the following are generally non-returnable: (a) gift cards; (b) digital downloads; (c) perishable goods; (d) intimate or sanitary goods once opened; (e) final sale/clearance items; and (f) items damaged due to misuse, normal wear, or improper care.

5. HOW TO START A RETURN
To start a return, contact us at support@getrset.com with your order number and the reason for the return. If your return is approved, we will provide return instructions. Returns sent without authorization may be refused.

6. RETURN SHIPPING
Unless the return is due to our error (wrong or defective item), customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

7. INSPECTION AND APPROVAL
Once we receive your return, we will inspect it and notify you of approval or rejection. If approved, we will process your refund or replacement according to this policy.

8. REFUNDS
Approved refunds are issued to the original payment method. Refunds are typically processed within 5–10 business days after approval. Your bank or payment provider may take additional time to post the refund. All refunds are issued in USD.

9. SUBSCRIPTION RENEWALS
A subscription renewal that has already been processed cannot be cancelled, but it may be returned under section 2. To stop future renewals, see our Subscription & Cancellation Policy.

10. EXCHANGES
If you need an exchange, contact support@getrset.com. Exchanges are subject to inventory availability and may require return approval before a replacement is sent.

11. CANCELLATIONS
If you need to cancel an order, contact support@getrset.com as soon as possible. If the order has already been processed or shipped, it may not be possible to cancel and you may need to follow the return process after delivery.

12. CHARGEBACKS AND ABUSE
Filing an unjustified chargeback may delay resolution and may result in account restrictions. We reserve the right to refuse returns or refunds in cases of suspected fraud, abuse, or excessive returns.

13. CONTACT
Get Rset
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: support@getrset.com
Phone: 1 (646) 760-7539